FAQ - Frequently Asked Questions
We offer a wide range of plastic enclosures specially designed for electronic devices. We have a great variety, from desktop enclosures, wall-mounted enclosures, DIN rail enclosures, handheld enclosures, remote control enclosures, IP protection enclosures, sensor enclosures, etc. Our catalog includes different sizes, designs, colors, and materials to suit various needs.
You can easily request a quote through our online form on the contact section of our website. Just provide the details of your project, and we will get back to you as soon as possible.
The delivery time varies depending on the quantity of units requested and the complexity of the requested customization services. However, we strive to meet delivery deadlines efficiently and timely. For quantities below 1000 units, delivery is immediate for most models. For larger quantities, between 15 to 30 days. Customization services also take between 15 to 30 days. For urgent projects, we offer express delivery options.
Yes, we offer various customization services, both for our enclosures and for enclosures from other manufacturers. Some of the customization services we offer are: CNC machining, UV digital printing, injection with special materials and colors, as well as design and manufacturing of adhesive covers and membrane keyboards.
All our products are backed by a quality guarantee. We are certified by ISO: 9001.2015 Standard, and all our products comply with RoHS2 Directive 2011/65/EU. However, if you find any manufacturing defect, we will be happy to replace the product at no additional cost to you.
Yes, we have a highly qualified team of engineers who can work with you to create custom-designed plastic enclosures according to your exact specifications. From design to mold manufacturing and injection of parts, we take care of the entire process.
The minimum order quantity varies depending on the model and specifications of the product, but generally, we sell wholesale with a minimum of 100 units per model. This allows us to maintain a harmonious relationship with our distributors and retail stores that sell our products at retail.
Yes, we ship internationally. We ensure that your products arrive safely and punctually to any destination worldwide.
You can contact our customer service team via email, phone, or through the contact form on our website. We are here to assist you with any questions or inquiries you may have about our products and services.
Yes, we offer the possibility to request free samples of our products so you can evaluate their quality and suitability for your needs before placing a large-scale order. Contact our sales team for more information on how to request samples.
To find an authorized distributor in your country, you can visit the "International Distributors" or "Electronics Stores" sections of our website where you will find an updated list of distributors by region. These distributors are trained to offer our products and provide the necessary support. However, if you cannot find the distributor, you can always contact us through the forms on our website, and we will be happy to assist you.
If you are interested in becoming a distributor of our products and customization services, please contact our sales team through the contact form on our website. We will be happy to discuss collaboration opportunities and the requirements to become an authorized distributor.