Quality Policy

Barcelona, September 3, 2024

SUPERTRONIC, S.A. is a company dedicated to the design, manufacture and distribution of plastic enclosures for the electronics industry and customization services, located at C/ Prat de la Manta 19 (08902) L ́Hospitalet de Llobregat, and has decided to implement a Quality Management System based on the ISO 9001:2015 standard to improve the service it provides to its customers.

The Management of SUPERTRONIC approaches the Quality System as a way of organizing the company’s operations, based on basic pillars such as the Quality of its products, customer satisfaction, and the continuous improvement of the System’s effectiveness.

To this end, SUPERTRONIC’s Quality Management System is based on:

▪ Quality and its improvement are the responsibility of all members of SUPERTRONIC, starting from the top. ▪ Quality is achieved by planning, executing, reviewing and improving the Management System, keeping in mind at all times the context of SUPERTRONIC, both internal and external.

▪ Quality is oriented toward the Satisfaction of all our customers (and interested parties), through SUPERTRONIC’s commitment to meeting their needs and requirements, as well as legal and regulatory requirements and those specific to the products.

▪ Quality is supported by Continuous Improvement of both production processes and the effectiveness of the Quality Management System, in which preventing errors is a fundamental aspect.

▪ Quality leads us to pay the utmost attention to technological developments and to the possible improvements that new technologies may make available to us.

▪ Quality requires the participation and collaboration of everyone, which is why this Policy is communicated to all SUPERTRONIC personnel for their awareness and understanding.

▪ Senior Management commits to integrating sustainability at the heart of the business strategy, setting clear objectives and determining options related to environmental performance.

For the effective application of these principles, the support of both the management team and the workforce is absolutely necessary.