Quality Policy

Barcelona, September 3, 2024

SUPERTRONIC , SA is a company dedicated to the design, manufacture and distribution of plastic enclosures for the electronics industry and customization services , located at C/ Prat de la Manta 19 (08902) L'Hospitalet de Llobregat, has decided to implement a Quality Management System based on the ISO 9001:2015 standard to improve the service it provides to its customers.

SUPERTRONIC Management focuses on the Quality System as a way of organizing the company's operations, based on basic pillars such as the Quality of its products, customer satisfaction and continuous improvement of the System's effectiveness.

To this end, SUPERTRONIC 's Quality Management System is based on:

▪ Quality and its improvement are the responsibility of all SUPERTRONIC members, starting from the top. ▪ Quality is achieved by planning, executing, reviewing and improving the Management System, keeping in mind at all times the context of SUPERTRONIC , both internal and external.

▪ Quality is oriented towards the Satisfaction of all our clients (and interested parties), through SUPERTRONIC 's commitment to meet their needs and requirements, as well as legal and regulatory requirements and those of the products themselves.

▪ Quality is based on Continuous Improvement of both the production processes and the effectiveness of the Quality Management System in which preventing errors is a fundamental aspect.

▪ Quality directs us to pay maximum attention to technological evolution and the possible improvements that new technologies make available to us.

▪ Quality requires the participation and collaboration of everyone, which is why this Policy is disseminated to all SUPERTRONIC staff for their knowledge and understanding.

▪ Senior management is committed to integrating sustainability into the heart of the business strategy, establishing clear objectives and determining options related to environmental performance.

For the effective application of these principles, support from both the management team and the staff is absolutely necessary.