Privacy Policy

1. Initial information

SUPERTRONIC, , S.A. We consider your personal information very important. For this reason, we treat it confidentially and securely. We are committed to ensuring the privacy of your personal data at all times and to not collecting unnecessary information.

You do not need to register to access our website. If you need more information, you can contact us using the form found on our website, provided you agree to our privacy policy. You must accept it to confirm your express consent to the processing of your data for the purposes indicated.

In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, we provide you with information on the processing of your data through this Privacy Policy.


2. Who processes the data?

Identity: SUPERTRONIC, , S.A.
NIF: A08290017
Home: Prat de la Manta Street, 19 – 08902 Hospitalet del Llobregat – Barcelona (Spain)
Email:supertronic@supertronic.com


3. What data do we collect, for what purposes, and for how long?

- Data processing: Operation of the Web.
- Purpose and legitimacy: Manage the proper functioning of the website, as well as its operation: personal data will be processed to the extent strictly necessary for the purpose of providing and guaranteeing the security of the application and information, the legitimate basis being the legitimate interest pursued by the controller, in accordance with art. 6.1.f) of the GDPR.
- Storage period: The data collected will be retained for the time strictly necessary to fulfill the purpose for which it was collected, and in any case to determine any potential liabilities that may arise from this purpose, taking into account the periods established in the corresponding regulations.

- Data processing:Contact.
- Purpose and legitimacy:Respond to requests and/or queries made by the user, the legitimacy of the processing being the express consent in accordance with art. 6.1.a) of the GDPR.
- Storage period:The data will be retained until the request has been resolved. In any case, they may be retained to determine any potential liabilities that may arise from this purpose.

- Data processing:Sending informative communications from the entity and the newsletter.
- Purpose and legitimacy:Subscription to news, promotions and offers from the entity, the legitimacy of the treatment being the express consent in accordance with art. 6.1.a) of the GDPR.
- Storage period:The data will be retained for the duration of the newsletter subscription or for the duration of the data subject's right to object or erasure. In any case, the data may be retained to determine any potential liabilities that may arise from this purpose.

- Data processing:Email management.
- Purpose and legitimacy:The purposes of data processing are the response to inquiries received, as well as the management of the commercial and/or professional relationship, the legal basis being the contractual relationship between the Data Controller and the interested party, in accordance with art. 6.1.b) of the GDPR.
- Storage period:The data collected will be retained for the time strictly necessary to fulfill the purpose for which it was collected, and in any case to determine any potential liabilities that may arise from this purpose, taking into account the periods established in the corresponding regulations.


4. To whom will the data be communicated?

Unless we are subject to a legal requirement that requires us to share your personal data, or you give us your express consent, we will not share your personal data with third parties.


5. Are there international data transfers?

No international transfers of data are made to third countries outside the European Union.


6. What rights do you have as a user and how can you exercise them?

6.1 Right of access

As a user, you can ask us to explain what we do with your personal data.

Additionally, you can request information about the purpose of processing your personal data, how long we retain your data, what rights you have as a user, whether your data has been transmitted to a third country or international organization, whether automated decision-making occurs, or whether profiling takes place on the website, among other things.

6.2 Right of rectification

If the personal data you have provided to us is inaccurate or incomplete, you have the right to rectify or complete it. Contact us and we will rectify the data you request.

6.3 Right to restriction of processing

As a User, you can request the limitation of the processing of your personal data when:
- You challenge the accuracy of your personal data, for a period that allows us to verify its accuracy.
- If the processing is unlawful and you oppose the deletion of your personal data and, instead of deleting it, request that its use be restricted.
- If we no longer need your data for processing purposes, but you need it to formulate, exercise, or defend legal claims.

6.4 Right to erasure

You can request that we immediately delete your personal data. We are required to delete this data immediately if it is no longer necessary for the purposes for which it was collected. You can also request that we delete your data if you change your mind about your consent, object, and there are no justified grounds for processing, if your data is being processed incorrectly, if it must be deleted to comply with a legal obligation, or if your data was obtained in connection with a legal offer.

6.5 Right to information

If you have exercised your right to rectification, erasure, or restriction of processing, we are required to inform all recipients to whom your personal data has been disclosed of this rectification, erasure, or restriction of processing, unless this proves impossible or involves a disproportionate effort. As a User, you have the right to be informed by the data controller about who these recipients are.

6.6 Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without any hindrance from us.

6.7 Right to object

As a user, you have the right to object at any time, for reasons arising from your particular situation, to our use of the personal data made available to us. We will stop processing your personal data unless we have compelling legitimate grounds for using it, which override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims.

6.8 Right to revoke the declaration of consent regarding data protection

As a User, you have the right to change your data protection consent at any time. This change of consent will not affect the lawfulness of the processing carried out on the basis of the consent given prior to its revocation.

6.9 Automated individual decisions, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you or similarly significantly affects you.

6.10 Right to lodge a complaint with a supervisory authority

As a User, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your residence, place of work, or place of infringement, if you believe that the processing of your personal data constitutes a violation of the GDPR.

6.11 Where can you exercise your rights?

You can request the exercise of your rights by sending an email to the following address: supertronic@supertronic.com


7. Is it mandatory to provide all the information requested in the data collection forms?

Regarding the forms on the Website, you must complete those marked as "required." Failure to complete the required personal data, or only partially completing it, may result in your being deemed to be a victim of fraud. SUPERTRONIC,S.A. cannot meet your requests and, consequently, SUPERTRONIC, , S.A. will be exonerated from all liability for the non-provision or incomplete provision of the requested services.

The personal data that the User provides to SUPERTRONIC, , S.A. They must be current so that the information in the records is up-to-date and error-free. The User shall be responsible for the accuracy of the data provided.


8. What security measures do we have in place?

We inform you that we protect and use your personal data in accordance with current regulations regarding data protection and information society services.

We have implemented the necessary technical and organizational security measures to guarantee the security of the User's personal data and prevent its alteration, loss, processing, and/or unauthorized access, in accordance with the state of technology, the nature of the data stored, and the risks to which it is exposed, whether arising from human action or from the physical or natural environment, in accordance with current regulations.