Privacy Policy

1. Initial information

SUPERTRONIC , SA considers your personal information to be very important. For this reason, we treat it in a confidential and secure manner. We are committed to guaranteeing the privacy of personal data at all times and not collecting unnecessary information.

You do not need to register in advance to access our website. If you need more information, you can contact us using the form that you can find on our website, provided that you agree with our privacy policy, which you must accept to record your express consent to the processing of data for the purposes indicated.

In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, we provide you with information on the processing of your data through this Privacy Policy.


2. Who processes the data?

Identity: SUPERTRONIC , SA
NIF: A08290017
Address: Prat de la Manta street, 19 – 08902 Hospitalet del Llobregat – Barcelona (Spain)
Email: supertronic@supertronic.com


3. What data do we collect, for what purposes, and for how long?

- Data processing: Operation of the Website.
- Purpose and legitimacy: To manage the proper functioning of the website, as well as its operation: personal data will be processed to the extent strictly necessary for the purpose of providing and guaranteeing the security of the application and the information, the legitimate basis being the legitimate interest pursued by the controller, in accordance with art. 6.1.f ) of the GDPR.
- Conservation period: The data collected will be kept for the time strictly necessary to fulfill the purpose for which they were collected, and in any case to determine the possible responsibilities that may arise from this purpose, taking into account the periods established in the corresponding regulations.

- Data processing: Contact.
- Purpose and legitimacy: To respond to requests and/or queries made by the user, the legitimacy of the processing being the express consent in accordance with art. 6.1.a ) of the GDPR.
- Conservation period: The data will be kept until the request has been resolved. In any case, they may be kept to determine possible responsibilities that may arise from this purpose.

- Data processing: Sending informative communications from the entity and the newsletter.
- Purpose and legitimacy: Subscription to news, promotions and offers from the entity, the legitimacy of the treatment being the express consent in accordance with art. 6.1.a ) of the GDPR.
- Retention period: The data will be retained for the duration of the subscription to the newsletter or the interested party exercises the right to object or delete the data. In any case, they may be retained to determine possible responsibilities that may arise from this purpose.

- Data processing: Email management.
- Purpose and legitimacy: The purposes of data processing are to respond to queries received, as well as to manage the commercial and/or professional relationship, the legal basis being the contractual relationship between the Data Controller and the interested party, in accordance with art. 6.1.b ) of the GDPR.
- Conservation period: The data collected will be kept for the time strictly necessary to fulfill the purpose for which they were collected, and in any case to determine the possible responsibilities that may arise from this purpose, taking into account the periods established in the corresponding regulations.


4. To whom will the data be communicated?

Unless we are subject to regulations that require us to transfer your personal data by legal imperative, or you give us your express consent, we will not transfer your personal data to third parties.


5. Are international data transfers carried out?

No international transfers of data are made to third countries outside the European Union.


6. What rights do you have as a user and how can you exercise them?

6.1 Right of access

As a user, you can ask us to explain what we do with your personal data.

In addition, you can request information from us about the purpose of processing your personal data, how long we retain your data, what rights you have as a user, whether your data has been transmitted to a third country or an international organization, the existence of automated decisions or whether there is profiling on the website, among others.

6.2 Right of rectification

If the personal data you have provided to us is inaccurate or incomplete, you have the right to have it rectified or completed. Please contact us and we will rectify the data you request.

6.3 Right to restriction of processing

As a User, you can request the limitation of the processing of your personal data when:
- You challenge the accuracy of your personal data, for a period that allows us to verify its accuracy.
- If the processing is unlawful and you oppose the deletion of your personal data and, instead of deleting it, you request that its use be restricted.
- If we no longer need your data for the purposes of the processing, but you need them to formulate, exercise or defend claims.

6.4 Right to erasure

You can request that we delete your personal data immediately. We are obliged to delete this data immediately, when the data is no longer necessary for the purposes collected. In addition, you can ask us to delete your data, when you change your mind about consent, you express opposition and there are no justified reasons for the processing, your data is processed incorrectly, it must be deleted to comply with a legal obligation or your data is obtained in relation to a legal offer.

6.5 Right to information

If you have exercised your right to rectification, erasure or restriction, we are obliged to inform all recipients to whom your personal data has been communicated about this rectification, erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort. As a User, you have the right to be informed by the controller about who these recipients are.

6.6 Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. In addition, you have the right to transmit this data to another controller without us being able to prevent it.

6.7 Right to object

As a user, you have the right to object at any time, for reasons arising from your particular situation, to our use of the personal data made available to us. We will stop processing your personal data unless we have compelling legitimate grounds to use it, which override your interests, rights and freedoms, or the processing is intended to establish, exercise or defend legal claims.

6.8 Right to revoke the declaration of consent regarding data protection

As a User, you have the right to change your declaration of consent regarding data protection at any time. This change of decision regarding consent will not affect the lawfulness of the processing that took place based on the consent given before its revocation.

6.9 Automated individual decisions, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

6.10 Right to lodge a complaint with a supervisory authority

As a User, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of infringement, if you consider that the processing of personal data creates a violation of the GDPR.

6.11 Where can you exercise your rights?

You can request the exercise of your rights at the following email address: supertronic@supertronic.com


7. Is it mandatory to provide all the information requested in the data collection forms?

Regarding the forms on the Website, you must complete those marked as “required”. Failure to complete the required personal data or doing so partially may mean that SUPERTRONIC , SA cannot respond to your requests and, consequently, SUPERTRONIC , SA will be exonerated from all liability for the non-provision or incomplete provision of the requested services.

The personal data that the User provides to SUPERTRONIC , SA must be current so that the information in the records is up-to-date and error-free. The User shall be responsible for the veracity of the data provided.


8. What security measures have we implemented?

We inform you that we care for and use your personal data in accordance with current regulations on data protection and information society services.

We have implemented the necessary technical and organizational security measures to guarantee the security of the User's personal data and prevent its alteration, loss, processing and/or unauthorized access in accordance with the state of the technology, the nature of the data stored and the risks to which they are exposed, whether arising from human action or from the physical or natural environment, in accordance with the provisions of current regulations.