Privacy Policy

1. Initial information

SUPERTRONIC, S.A. considers your personal information to be very important. For this reason, we treat it in a confidential and secure manner. We commit to ensuring the privacy of personal data at all times and to not collecting unnecessary information.

To access our website, you do not need to register beforehand. If you need more information, you can contact us through the form you can find on our website, provided you agree with our privacy policy, which you must accept to record your express consent for the processing of data for the indicated purposes.

In accordance with Regulation (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as with Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights, we provide you with the information on the processing of your data through this Privacy Policy.

2. Who processes the data?

Identity: SUPERTRONIC, S.A.
Tax ID (NIF): A08290017
Address: Prat de la Manta Street, 19 – 08902 Hospitalet del Llobregat – Barcelona (Spain)
Email: supertronic@supertronic.com

3. What data do we collect, for what purposes, and for how long?

- Data processing: Website Operation.
- Purpose and legitimation: To manage the proper functioning of the website, as well as its exploitation: personal data will be processed to the extent strictly necessary to provide and ensure the security of the application and information, being the legitimate basis the legitimate interest pursued by the controller, in accordance with Art. 6.1.f) of the GDPR.
- Conservation period: The collected data will be kept for the time strictly necessary to fulfill the purpose for which they were collected, and in any case to determine the possible liabilities that could arise from this purpose, considering the periods established in the corresponding regulations.

- Data processing: Contact.
- Purpose and legitimation: To respond to requests and/or inquiries made by the user, with the legitimization of processing being the express consent in accordance with Art. 6.1.a) of the GDPR.
- Conservation period: The data will be kept until the request has been resolved. In any case, they may be preserved to determine the possible liabilities that could arise from this purpose.

- Data processing: Sending informative communications from the entity and the newsletter.
- Purpose and legitimation: Subscription to news, promotions, and offers from the entity, with the legitimization of processing being the express consent in accordance with Art. 6.1.a) of the GDPR.
- Conservation period: The data will be kept as long as the subscription to the newsletter lasts or until the interested party exercises the right of opposition or deletion of the data. In any case, they may be preserved to determine the possible liabilities that could arise from this purpose.

- Data processing: Email Management.
- Purpose and legitimation: The purposes of data processing include responding to received inquiries, as well as managing the commercial and/or professional relationship, with the legal basis being the contractual relationship between the Data Controller and the interested party, in accordance with Art. 6.1.b) of the GDPR.
- Conservation period: The collected data will be kept for the time strictly necessary to fulfill the purpose for which they were collected, and in any case to determine the possible liabilities that could arise from this purpose, considering the periods established in the corresponding regulations.

4. To whom will the data be communicated?

Except when we are subject to regulations that legally obligate us to transfer your personal data, or you give us your express consent, we will not transfer your personal data to third parties.

5. Are international data transfers made?

No International Data Transfers are made to third countries outside the European Union.

6. What rights do you have as a user and how can you exercise them?

6.1 Right of access

As a user, you can ask us to explain what we do with your personal data.

Additionally, you can request information about the purpose of processing your personal data, how long we keep your data, what rights you have as a user, whether your data has been transmitted to a third country or an international organization, the existence of automated decisions or if there is profiling on the web, among others.

6.2 Right to rectification

If the personal data you have provided us is inaccurate or incomplete, you have the right to have it rectified or completed. Contact us, and we will rectify the data you request.

6.3 Right to restriction of processing

As a User, you can request the restriction of the processing of your personal data when:
- You contest the accuracy of your personal data, for a period that allows us to verify its accuracy.
- If the processing is unlawful and you oppose the deletion of your personal data and instead request the restriction of their use.
- If we no longer need your data for the processing purposes, but you require them to establish, exercise, or defend legal claims.

6.4 Right to erasure

You can request that we immediately delete your personal data. We are obliged to delete these data immediately when they are no longer necessary for the purposes collected. Additionally, you can ask us to delete your data when you change your mind about consent, show opposition and there are no justified reasons for the processing, your data is processed incorrectly, they must be deleted to comply with a legal obligation, or your data was obtained in relation to an offer of services.

6.5 Right to information

If you have exercised your right to rectification, deletion, or restriction, we are obliged to inform all recipients to whom your personal data have been disclosed about this rectification, deletion, or limitation of processing, unless this proves impossible or involves a disproportionate effort.

As a User, you have the right to be informed about who these recipients are.

6.6 Right to data portability

You have the right to receive the personal data that you have provided us in a structured, commonly used, and machine-readable format. Furthermore, you have the right to transmit these data to another controller without hindrance from us.

6.7 Right to object

As a user, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you.

We will stop processing your personal data unless we have compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

6.8 Right to withdraw the data protection consent statement

As a User, you have the right to withdraw your consent regarding data protection at any time. This change in the decision regarding consent will not affect the legality of the processing based on the consent given before its withdrawal.

6.9 Right not to be subject to a decision based solely on automated processing, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

6.10 Right to lodge a complaint with a supervisory authority

As a User, you have the right to lodge a complaint with a supervisory authority, especially in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

6.11 Where can you exercise your rights?

You can exercise your rights by requesting it at the following email address: supertronic@supertronic.com

7. Is it mandatory to provide all the information requested in the data collection forms?

Regarding the Website's forms, you must fill in those marked as “required”. Not completing the required personal data or doing it partially may mean that SUPERTRONIC, S.A. cannot attend to your requests and, consequently, SUPERTRONIC, S.A. will be exempt from any liability for the non-provision or incomplete provision of the requested services.

The personal data that the User provides to SUPERTRONIC, S.A. must be current so that the information in the records is up-to-date and error-free. The User will be responsible for the truthfulness of the data provided.

8. What security measures do we have implemented?

We inform you that we care for and use your personal data following current regulations on data protection and information society services.

We have implemented the necessary technical and organizational security measures that guarantee the security of the User's personal data and prevent their alteration, loss, processing, and/or unauthorized access, according to the state of technology, the nature of the stored data, and the risks to which they are exposed, whether they arise from human action or from the physical or natural environment, in accordance with the provisions of the current regulations.