Quality Policy

Barcelona, September 3, 2024

SUPERTRONIC, S.A. is a company dedicated to the design, manufacturing, and distribution of plastic enclosures for the electronics industry, as well as providing customization services. The company is located at C/ Prat de la Manta 19 (08902) L’Hospitalet de Llobregat. SUPERTRONIC has decided to implement a Quality Management System based on the ISO 9001:2015 standard to improve the service it provides to its customers.

The Management of SUPERTRONIC approaches the Quality System as a way to organize the company's operations, based on fundamental pillars such as the quality of its products, customer satisfaction, and the continuous improvement of the system's effectiveness.

To this end, the SUPERTRONIC Quality Management System is based on:

▪ Quality and its improvement are the responsibility of all members of SUPERTRONIC, starting from the top.

▪Quality is achieved by planning, executing, reviewing, and improving the Management System, always taking into account the context of SUPERTRONIC, both internal and external.

▪Quality is oriented towards the satisfaction of all our customers (and interested parties) through SUPERTRONIC's commitment to meeting their needs and requirements, as well as legal and regulatory requirements and product-specific requirements.

▪Quality relies on Continuous Improvement of both production processes and the effectiveness of the Quality Management System, where preventing errors is a fundamental aspect.

▪Quality leads us to pay close attention to technological advancements and to possible improvements that new technologies may offer.

▪Quality requires the participation and collaboration of everyone, which is why this Policy is communicated to all SUPERTRONIC personnel for their awareness and understanding.

▪ Senior Management is committed to integrating sustainability at the core of the business strategy, setting clear objectives, and determining options related to environmental performance.

For the effective application of these principles, the support of both the management team and the staff is absolutely necessary.